Microsoft to issue an update 'soon' to fix Surface Pro 3 Intel i7 heating problems

Microsoft plans to release a software update "soon" that it claims will set an overheating related result that some owners of the Intel i7 version of the Surface Pro three have encountered since the 12-inch tablet started aircraft in early August.

Many owners of the tablet take posted statements to Microsoft'southward Answers back up forum, stating that their i7 Surface Pro 3 overheats, fifty-fifty when doing normal tasks such as spider web browsing. Some take reported that the tablet really shuts downward, with the screen then displaying a high temperature icon to evidence that the unit of measurement won't start working once again until it cools downwardly.

In a statement sent to Neowin, a Microsoft spokesperson claims that the company is aware of "a very minor number" of Surface Pro 3 i7 units "that are temporarily restarting and incorrectly showing a 'Thermometer Judge' icon while attempting to boot upward." The argument added:

"Our investigation reveals that the organisation is triggering this event sooner than information technology should for some people, only when the device restarts, and this does not occur when the device is booted and running. We accept an update that volition address this that will be ready for our customers as soon every bit possible."

The statement added that the i7 processor in the Surface Pro 3 does cause the "fan to spin more than regularly and at higher speeds – and for the unit to run slightly warmer". It would appear that the visitor feels the heat coming from this version of the tablet is something to exist expected and that the loftier temperature icon problems are related to a software glitch. Of course, we will post up an alert when Microsoft releases this new firmware update.

What do y'all think of this explanation from Microsoft?

Source: Neowin

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